Local. Trusted.
Serving You.

Electricity & Telecommunication Services
Serving Plumas, Sierra, Lassen and Washoe counties since 1937.

Privacy Policy and Disclaimer

The Plumas-Sierra Rural Electric Cooperative (PSREC) website, Facebook, and Twitter sites (electronic communication sites) have been developed to improve communications and customer service. Use of these electronic communication sites by the public is voluntary and subject to State and Federal laws. The following policies also apply:


+ Profane Language or Content

+ Sexual content or links to sexual content

+ Content that promotes, fosters or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, marital status, status with regard to public assistance, national origin, physical or mental disability or sexual orientation or upon any other basis prohibited by applicable law

+ Solicitations of commerce

+ Conduct or encouragement of illegal activity

+ Information that may comprise the safety or security of the public or public systems

+ Content that violates a legal ownership interest of any person

+ Any content that is deemed to violate State or Federal laws


Our Commitment to Your Privacy and Security

Your privacy is important to us. PSREC has created this privacy statement in order to demonstrate its firm commitment to privacy and the security of your personal information. The following information explains our policy regarding any personal information you may supply to us when visiting PSREC electronic communication sites.

PSREC’s goal in collecting personal information electronically is to provide our customers and the public with the most effective service possible. By understanding your needs and preferences, PSREC will be in a better position to provide you with improved service. Our goal is to protect your electronic information in the same manner that we protect citizen and business information obtained through other means.

Personally Identifiable Information We Collect

Personal information we collect from you and store in our databases / servers:
1. Your first and last name
2. Your email address
3. Your phone number

What We Do to Secure Your Information

We store your personal information in databases in servers located behind a firewall in order to protect against the unauthorized access to, or the compromise of, information contained on our servers.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

However, you should know that in the present technological environment, no security measures are perfect, and that neither PSREC, nor any other Internet site, can fully eliminate these security risks. Should there be an unauthorized access or suspected compromise of your personal information on our servers, we will immediately notify you through a written letter or other means so that you will be able to quickly take steps to prevent possible identity theft.

Email Address

On certain occasions, we may request your email address for purposes of correspondence or for PSREC business. PSREC will not share email addresses with anyone outside the Cooperative or disclose user information to any third party, unless done so pursuant to applicable law, including but not limited to the California Public Records Act or under a court order.

Log Files

PSREC does not release any information about the collection of IP addresses to any third party except as required by law. PSREC's website archives web server log files in order to create aggregate statistical reports, detect errors at the website, and implement security protocols. Aggregate reports about website visitors are generated. These reports do not contain any personally identifiable information. The web log files are eventually deleted.

Direct Mail

In the future, PSREC may use the personal data provided online to send you information about PSREC’s services and upcoming activities. We will neither sell nor provide your personal information for any other direct mail activities, unless under court order.

Other Electronic Communcation Sites

PSREC’s electronic communication sites may contain links to other electronic communication sites; PSREC is not responsible for the privacy practices or the content of such electronic communication sites.

Contacting PSREC Electronic Communication Sites

If you have any questions about this privacy policy statement, the practices of the electronic communication sites, or your dealings with the electronic communication sites, you can contact: PSREC Webmaster, (530) 832-4261, 73233 State Route 70, Portola, CA 96122.