Local. Trusted.
Serving You.

• About
  • Contact Us
  • Service Area
  • Board
  • Annual Meeting
    • 2017 Annual Meeting
    • 2016 Financials
    • Qualifications & Nomination Procedures
  • Co-op History
  • Co-op Values and Principles
  • Bylaws/Estatutos
    • Bylaws in English
    • Estatutos en espanol
  • Meters
  • News and Urgent Updates
  • Employment
  • Safety/Outage Tips
• Services
  • Pay Your Bill
  • Billing Information
  • Rates
  • eNewsletter
  • Capital Credits
    • Capital Credits Info
    • Unclaimed Capital Credits
  • New Service
  • New Member Info
  • Read your Bill
  • Forms
    • Employment App
    • Feedback Form
  • Low Income Assistance
• Energy
  • Energy Audit Survey
  • DIY Energy Audit
  • Conservation Tips and Tools
  • Energy Saving Products
    • Marathon Water Heaters
    • Convectair Heaters
    • Energy Efficiency Store
    • Filter Store
    • GeoExchange Program
  • Rebates
  • Renewables
  • Energy Star Portfolio Manager Data Request Forms
  • Power Content Label
• My Co-op
  • Co-op Owned Generation
    • High Sierra Co-Gen Project
    • NCPA Geothermal Project
  • Co-op Connections
  • PSREC Photo Contest
    • 2017 Winners
    • 2018 Contest Info
  • PSREC Staff
    • E-mail
    • Login
• Community
  • Events Calendar
  • Scholarships
  • Community Support
• Search

Electric Service Billing Options

For information on how to read your Plumas-Sierra REC electric bill, please click here.
Flexibility is our goal and we provide you with an assortment of billing options

Regular Billing

Residential and commercial customers are billed once a month. Bills are sent out at the beginning of each month and are due on the 21st of the month. Bills come with a return envelope for your convenience or you can view and pay your bill online. There is a 1.5% penalty applied to unpaid balances.

Pay Online

Save time and money by paying your PSREC bill online. It is simple. To make a one-time payment without setting up an account, visit our Pay Now site.

To manager your account online, including viewing your usage history, you simply need to register online, then log-in to your account.

Automatic Bill Payment Plan

Another convenient time and money saver is having your bill automatically deducted from your checking or savings account! No checks, no postage, no late payments, no hassles, no driving to a pay station or the post office. Each payment is listed on your monthly bank statement and your next bill from PSREC.

To get started, visit SmartHub, or give us a call at (800) 555-2207. Each month you will receive a statement by US Mail or E-mail reflecting the amount due prior to the transfer. To pay on-line go to SmartHub, or Pay Now.

Credit Card Payments

Use your credit card to pay your PSREC Bill. You have four options for credit card payment:

• When you are ready to pay your bill visit our Pay Now Site to make a one-time payment.
• Set up recurring payments, or make a one-time payment on SmartHub.
• Download the SmartHub App for your Android or iOS devices and set up recurring payments, or make a one-time payment.
• Call our office at (530) 832-4261 or (800) 555-2207, to make a payment with one of PSREC's Customer Service Representatives.

Check Payments

• Via the US Mail - Write your account number on your check and put it in the US Mail; your bill envelope usually reaches our office in two to three business days.
• In person - Drop off at our PSREC office located in Portola, Doyle Payless or Margie's Book Nook in Susanville (addresses listed below, must have payment stub, may take up to two business days for payments to be posted). Payments dropped at Margie's Book Nook and Doyle Payless must have exact change, these payment locations will not give change.

Cash Payments

Drop off at our PSREC office located in Portola, Doyle Payless or Margie's Book Nook in Susanville (addresses listed below, must have payment stub, may take up to two business days for payments to be posted). Payments dropped at Margie's Book Nook and Doyle Payless must have exact change, these payment locations will not give change.

Budget Billing

Are you frustrated by utility bills that fluctuate from month to month? Get control, with our tailor-made Budget Billing plan. With Budget Billing, your bill will stay roughly the same every month year-round despite changes in the weather.

Your monthly Budget Billing plan is based on your past energy use and the price we pay for energy. At the end of each year's Budget Billing plan, we balance your account. If you used more energy than you paid for, we'll add the amount to your bill. If you overpaid us, we'll credit your bill.

To participate in our Budget Billing plan, your account must be active for a minimum of one year, and you must have a good credit rating with Plumas-Sierra Rural Electric.

To sign up for Budget Billing please call our office at 800-555-2207

Visit our Energy Assistance page for information on heating and weatherization assistance.

Payment Arrangements

If you're having difficulty and you need a little extra time to pay your electric bill, we'll work with you. Just remember to call us and ask for help.

Does your energy bill seem higher than normal?

Visit our Conservation Tips & Tools page for information on how to control your energy usage.

Pay Stations:

Portola (Full-Service Office)
Plumas Sierra REC Headquarters
73233 State Route 70,
Portola, CA 96122
(530) 832-4261 or
(800) 555-2207

Susanville (Pay Station: Exact Amounts Only- Does Not Make Change)
Margie's Book Nook
722 Main Street
Susanville, CA 96130
(530) 257-2392

Doyle (Pay Station: Exact Amounts Only- Does Not Make Change)
Doyle Payless
Highway 395 & Rachel Drive
(530) 827-2880